Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
UEPOPS249 Mapping and Delivery Guide
Liaise with stakeholders
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | UEPOPS249 - Liaise with stakeholders |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit involves the skills and knowledge required to communicate with external and internal stakeholders.Communication with stakeholders is about exchanging information, both verbal and non-verbal, with various internal and external personnel and organisations who may have an interest in the outcomes or activities of the workplace. Communicating with internal and external stakeholders requires the application of methods and techniques that enhance participation. Competency in this unit requires the ability to plan and prepare for communication, communicate in writing,communicate orally, use communications systemsand complete documentation. Individuals will, in general, work as an operator, in a power generation facility.No licensing, legislative or certification requirements apply to this unit at the time of publication.Note: Workplace practiceThe application of the skills and knowledge described in this unit may require a licence or training permit to practice in the workplace where work is carried out on gas and electrical installations. Additional conditions may apply under state and territory legislative and regulatory licensing requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | Operations |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Communicate orally |
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Element: Prepare for communication |
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Element: Appropriate medium and tools for communication with stakeholders are determined | ||||||||
Element: Urgent or important information for stakeholders is provided | ||||||||
Element: Communicate in writing |
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Element: Format is identified, from analysis of available options and current circumstances | ||||||||
Element: Written communication is concisely and logically presented | ||||||||
Element: Information dissemination protocols and procedures are adhered to, in accordance with workplace policy |
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Element: Oral communication is conveyed concisely, logically and appropriately | ||||||||
Element: Intent of oral communication is confirmed | ||||||||
Element: Use communications systems |
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Element: Communications system, is maintained and updated, in accordance with workplace procedures | ||||||||
Element: Complete documentation |
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Element: Documentation is updated, in accordance with workplace procedures |